Privacy Policy

Your privacy and data security are our top priorities

Last Updated: January 15, 2025

JustInvoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice management service.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (email address)
  • Business information (company name)
  • Payment information (processed securely through Stripe)
  • Account credentials and preferences

Usage Information

We automatically collect certain information about your use of our service:

  • Log data (IP address, browser type, access times)
  • Usage patterns and feature interactions
  • Device information and technical specifications
  • Error reports and performance data

Invoice Data

We process invoice-related information including:

  • Customer names and contact details
  • Invoice amounts and payment status
  • Transaction history and activity logs
  • Communication records and support interactions

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our invoice management service
  • Process payments and manage subscriptions
  • Send important service notifications and updates
  • Provide customer support and respond to inquiries
  • Improve our service and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our service:

  • Payment processors (Stripe) for secure payment processing
  • Cloud hosting providers for data storage and security
  • Email service providers for communications

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms
  • Prevent fraud or security threats

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Incident response and breach notification procedures

Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Improve our service and user experience

You may request deletion of your account and associated data at any time.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze service usage and performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices in our service

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@justinvoice.io